Aurelius Mental Health – FAQ
Patient Resources

Frequently Asked Questions

Everything you need to know about our telepsychiatry services, appointments, and care approach.

General
What is Aurelius Mental Health?
Aurelius Mental Health is a telepsychiatry practice providing compassionate, evidence-based psychiatric care for adults experiencing anxiety, depression, ADHD, bipolar disorder, PTSD, burnout, and other mental health concerns. Our mission is to help individuals achieve greater emotional wellness through personalized treatment, medication management, and collaborative care.
What states do you currently serve?
We currently provide telepsychiatry services for patients located in:
  • Florida
  • New York
  • Virginia
  • Washington
  • Colorado
  • North Carolina
Patients must be physically located in one of these states at the time of their appointment.
Do you offer in-person appointments?
At this time, services are primarily provided through secure telepsychiatry appointments, allowing patients to receive care from the comfort and privacy of their homes.
Telepsychiatry
What is telepsychiatry?
Telepsychiatry is the delivery of psychiatric care through secure video appointments. It allows patients to receive evaluations, medication management, treatment planning, and follow-up care without traveling to an office.
Is telepsychiatry effective?
Yes. Research consistently demonstrates that telepsychiatry is an effective and convenient method for treating many mental health conditions, including anxiety, depression, ADHD, bipolar disorder, and PTSD.
What do I need for a telepsychiatry appointment?
You will need:
  • A smartphone, tablet, or computer
  • A reliable internet connection
  • A private location
  • Valid photo identification
  • A quiet environment free from distractions
Can I attend my appointment while driving?
No. For safety, privacy, and legal reasons, appointments cannot be conducted while driving or operating a vehicle. Patients should be parked in a safe location or attend from a private setting.
New Patients
What happens during my first appointment?
Your initial appointment includes a comprehensive psychiatric evaluation. We will discuss:
  • Current symptoms
  • Mental health and medical history
  • Previous treatments and current medications
  • Family history and lifestyle factors
  • Your treatment goals
This information helps us develop a personalized treatment plan.
How long is the first appointment?
Initial psychiatric evaluations typically last approximately 45 to 60 minutes.
How often will I need follow-up appointments?
Follow-up frequency varies depending on your symptoms, diagnosis, treatment plan, and medication needs. Many patients are initially seen every 2 to 4 weeks, with appointments becoming less frequent as symptoms stabilize.
Medication Management
Do you prescribe medication?
When clinically appropriate, medication may be prescribed as part of a personalized treatment plan. Medication decisions are based on symptoms, diagnosis, medical history, treatment goals, and clinical judgment.
Do all patients need medication?
No. Medication is only recommended when it is likely to be beneficial. Treatment may also include education, lifestyle recommendations, therapy referrals, and supportive psychiatric care.
How long does it take for psychiatric medications to work?
It depends on the medication. Some medications may begin showing benefits within days, while others may require several weeks before full effects are noticed. Your provider will discuss realistic expectations during treatment.
What if I experience medication side effects?
Please contact our office if you experience concerning side effects. Treatment plans can often be adjusted to improve comfort, safety, and effectiveness.
ADHD
Do you evaluate adults for ADHD?
Yes. We provide ADHD evaluations for adults experiencing symptoms such as:
  • Difficulty focusing or distractibility
  • Forgetfulness and disorganization
  • Time management challenges
  • Executive functioning difficulties
Can ADHD develop in adulthood?
ADHD typically begins in childhood, although many individuals are not diagnosed until adulthood when symptoms become more noticeable or disruptive.
Anxiety & Depression
Can anxiety and depression occur together?
Yes. Many individuals experience both anxiety and depression simultaneously. A comprehensive evaluation helps determine the most appropriate treatment approach.
How do I know if my symptoms are anxiety, depression, burnout, or something else?
Many mental health conditions share overlapping symptoms. A professional psychiatric evaluation helps identify contributing factors and determine an accurate diagnosis.
Privacy & Confidentiality
Are appointments confidential?
Yes. Patient privacy and confidentiality are extremely important. Services are provided through secure HIPAA-compliant systems designed to protect your personal health information.
Will my information be shared with anyone?
Your information remains confidential except when required by law or when you provide authorization for coordination of care with other healthcare providers.
Insurance & Payment
Do you accept insurance?
Insurance availability may vary by state, plan, and scheduling platform. Patients can use the Grow Therapy booking link to review accepted insurance options and verify eligibility before scheduling.
Do you offer self-pay appointments?
Yes. Self-pay options may be available for individuals who prefer private payment. Please contact the office for current rates and scheduling information.
Scheduling
What if I need to reschedule my appointment?
We understand that unexpected situations arise. Please notify the office as soon as possible if you need to cancel or reschedule. Late cancellations and missed appointments may be subject to office policies.
How do I schedule an appointment?
You can schedule an appointment by:
  • Calling our office
  • Submitting an online appointment request
  • Completing a consultation inquiry form
Still Have Questions?
How can I contact Aurelius Mental Health?
Our team is here to help. If you have additional questions about treatment, scheduling, telepsychiatry, or medication management, please contact us.

Aurelius Mental Health
2255 Glades Rd, Suite 324A
Boca Raton, FL 33431

📞 (561) 325-9307

Serving Florida • New York • Virginia • Washington • Colorado • North Carolina

Mind. Medicine. Meaningful Change.

Aurelius Mental Health provides compassionate, evidence-based psychiatric care across multiple states through secure telehealth. 

CONTACT US

Scroll to Top